While doing our tax returns this year, I noticed that we were being charged $4.95 a month to retrieve our email by phone. Neither my Sweetie nor I had looked at our online statements from our ISP for a long time. Too long as it turns out.
I clicked on the link for a Live Chat representative to cancel this unnecessary service.
Dorothy was willing to help me. She, of course, had to type her obligatory promo for this marvelous service but then quickly said that she would cancel it and gave me the confirmation number.
It turns out that it was one of those sneaky offers that one has to opt out of. When I asked if we could have a refund, she offered $9.95. “ Is that the limit you are allowed?” I asked, pointing out that we had been customers since 1999.
She replied, “As I checked your account, you are paying $49.95 for your DSL service, per month. I will go ahead and change your bill plan to $35.95 per month for the same DSL service, will that be fine?”
I think that is quite fine!
Subscribe to:
Post Comments (Atom)
I Don't Feel Older
but I am. And yes, it certainly beats the alternative. My Sweetie showered me with thoughtful gifts. My card and gift at breakfast. ...
-
While Mike the Contractor patched walls and Clay the floor guy sanded and stained the floor in the small hall on the second floor, I was ent...
-
We almost have a shed! Now that's progress. The roof ridge and the rafters on the end are up. In less than an hour all the rafters are a... -
My Sweetie and I decided that we would go to the Cain Park Arts Festival just to have dinner and enjoy looking at the art. We did indeed hav...
No comments:
Post a Comment